Provider Request Center
The Provider Request Center helps healthcare providers and clinic staff contact Focus Pharmacy about non-urgent medication-related coordination questions.
This is not a secure provider portal. Do not send protected health information through the website. For provider coordination, patient-specific matters, urgent questions, or PHI, call Focus Pharmacy directly at 302-471-3046.
Call or Fax First
For most provider communication — especially anything involving patient-specific details, urgent clinical issues, controlled substances, or protected health information — please call or fax the pharmacy directly.
- Phone: 302-471-3046
- Fax: 302-508-2275
- For urgent clinical issues, call directly — do not use this form
- For controlled-substance workflows, use an approved prescribing/fax workflow
- For patient-specific matters, call rather than submitting details online
What This Form Is Not For
- Emergencies or urgent same-day clinical issues
- Controlled substances, unless the pharmacy has an approved workflow
- Protected health information (PHI) submitted through a website form — diagnoses, lab results, clinical notes, or patient identifiers
- Situations requiring direct prescriber-to-pharmacist discussion
- A replacement for e-prescribing, fax, phone, or required documentation systems
For urgent issues, patient-specific matters, or anything involving PHI, call the pharmacy directly at 302-471-3046.